FAQ

Frequently Asked Questions

The questions people ask. Short answers.

About Certoly

What is Certoly?

Your sales, costs and stock live in different places. Certoly brings them together and gives you a sentence, not a spreadsheet: what changed, why it changed, and which number needs your attention today.

Who is it for?

Growing brands that sell products. It helps most where sales run across several channels and costs and stock sit in different files. Our clients today are two Istanbul brands: Rêver in womenswear and Studio Mins in porcelain.

Does it replace my accountant?

No. Certoly doesn't keep the books, file tax returns or give tax advice. The analyses in the panel are decision support: they show which product and which channel actually make money, and which number needs your attention today.

How is it different from a spreadsheet?

A spreadsheet answers once; Certoly keeps watching. Your data is connected, the panel recalculates as the data refreshes and shows you what changed when you open it. If the AI module is on, a short weekly report is also prepared and you get an email when it's ready. You don't have to go looking.

Why the name Certoly?

Certo is Italian: of course, certainly, it's handled. Certo — it all adds up.

Who is behind it?

Founder Gökşen Dündar, with a background in investment banking (Istanbul), a private equity data platform (Munich), and corporate finance, M&A and e-commerce (Milan). Corporate-grade finance, at boutique scale.

The panel and modules

What do I see in the panel?

Profit by product and channel, the break-even point, discount and price scenarios, money tied up in stock, stock by size, and change against the previous month. When you open the panel, a few sentences sit at the top in order of importance: which number needs your attention today.

What are the two modules?

Financial Automation is the money story: where profit comes from, which product and which channel earns it, what each decision changes. Operations & Growth is the goods story: where stock sits tied up, which variant moves, what comes back, where an order stands. Profit per product is financial, movement per product is operational. Same product, different question.

Can I take the modules separately?

Yes. But the real picture of your business appears only when they work together: operational data flows into finance, financial insight steers operations.

Can others on my team use the panel?

Yes. Accounts are set up at your request. Each account is personal; it can't be shared or transferred. When someone leaves your team, just ask us to remove their access.

Data and setup

How do you connect my data?

We connect your data the way your business works: through live platform integrations or file uploads. At Rêver, for example, the WooCommerce store, in-person sales and marketplace channels come together in one panel. We look at your platforms together in the first call.

How long does setup take?

2-3 weeks. In that time we connect your data and it starts flowing into Certoly. After that, the panel recalculates as the data refreshes.

How reliable are the numbers?

Every figure on screen comes from a deterministic, rule-based calculation engine, not from a language model's guess. Same data, same result, every time. Accuracy depends on the data you share being accurate and complete.

Who owns my data?

You do. The rights to the business data you share stay with you; Certoly processes it only to provide the service.

AI and security

Does the AI make up numbers?

No. The engine calculates the numbers. The AI only picks which part of the panel your question belongs to and, when needed, writes a draft answer and a draft weekly report. The numbers in those drafts come from the engine, and nothing reaches you until a person has approved it. It doesn't produce numbers.

What does the AI see of my data?

It never sees raw orders, products or customer records, only the engine's aggregated results (for example a product group's margin, revenue share or stock turnover) and the text of your question. Its drafts don't reach you until a person has read and approved them.

Is my data used to train AI models?

No. Your data isn't used to train models.

Where is my data kept, and who can see it?

Certoly's servers are in Türkiye. Each business's data is kept separate; a session can only reach its own tables. Passwords are stored hashed. Only two providers are abroad: Airtable for data storage and Anthropic for the AI module (aggregated results only). Details are in the AI Module Privacy Notice.

Does this website track me?

No. The site uses only the essential cookie a session needs; no advertising, marketing or analytics cookies, no tracking pixels. Your IP address isn't stored in readable form. Details are in the Privacy Notice.

Pricing and getting started

How much does it cost?

Priced to your scale. We define the scope together in a free call, and the proposal follows from that. Both modules together is the best value.

What happens in the first call?

A free 30-minute call, no commitment. We talk through your business, your numbers and where you're stuck. Your product margins and pricing are reviewed, it becomes clear which module fits, and we see where your data is getting lost. No generic advice; specific to your business, with real numbers.

What happens after I send the form?

We reply within one business day. Trouble? Reach us at info@certoly.com.tr.

Certoly Tools

What is Certoly Tools?

Working files and free guides for founders. You enter the numbers yourself and get the answer once. The files are in Turkish. See the tools.

If I give my email for a file, will you send me emails?

Only if you tick the separate box. It comes unticked and isn't a condition for the download. The download link opens on the page as soon as you send the form.

Question not here?

Ask it in a free 30-minute call and we'll answer for your business. Or write to us: info@certoly.com.tr

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